Cornwall Regional Physiotherapy
Cornwall Regional Physiotherapy

Get in touch

In order to help us to book you for the most beneficial treatment for your situation, please call our office to speak with one of our professionals.

We have ample parking and we are located within 200 feet of a city bus stop. Handi-transit delivers patients to within a few feet of the door. Wheelchair friendly!


1217 Second St W,
Cornwall, ON K6J 1J2



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Registered providers for WSIB -DVD-RCMP

Feel free to contact us m-f 8am to 5pm @ 613-935-7018

Physiotherapy that starts at the door and follows you home

About us

At Cornwall Regional Physiotherapy a variety of patient conditions are treated including back and neck pain, with and without nerve root impingement, sprain and strain injuries, tendonitis, bursitis, plantar fasciitis, pain and loss of motion and function related to degenerative joint changes, soft tissue injuries related to falls and motor vehicle accidents, fractures post immobilization, Total knee and hip replacements, post surgical rotator cuff repairs, post mastectomy, ACL reconstructions, arthroscopic knee surgeries, back surgeries, stroke patients, patients requiring postural drainage and education in home exercise programs.

Our clinic has provided treatment to patients who require the use of a wheelchair, walkers, crutches and canes. We have worked with Handi-Transit in the city to arrange for transportation needs. This clinic receives referrals from family physicians, surrounding medical clinics and emergency department physicians. Over 50% of our patients have returned to our clinic because they have been satisfied with their previous care, or have been advised by a friend or through word of mouth and/or the fee schedule and provision of online billing.

Cornwall Regional Physiotherapy clinic is also a Provider for the following services and bills according to their rates, schedules or programs of care:

  • Workplace Safety and Insurance Board - Workers Compensation
    • General Injuries
    • Musculoskeletal Program of Care
    • WSIB Acute Back Program of Care
    • The WSIB Shoulder of Care
  • DVA-Department of Veteran Affairs
  • RCMP
  • Private Treatments
  • Seniors 65 and older
  • Motor Vehicle Injury
  • Extended Health Care
  • Direct Billing

Our Fee Schedule:

  • Initial Assessment
    (includes first treatment:) $50.00
  • On-going Treatments: $40.00
  • 65 and older: $35.00
  • Shockwave therapy includes assessment and first treatment $80.00
  • On-going Shockwave therapy: $60.00

    *Other charges may apply for reports
    Prices subject to change without notice

Direct Billing for most Extended Health Plans

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Our Clinic is environmentally friendly for the comfort and safety of our patients and staff.

Referrals! You do not require a doctor's referral to book a physiotherapy treatment, however, to be covered under many types of insurances you may require one to process your claim. Please check with your provider before starting, as failure to do so may result in non coverage which would leave you solely responsible for payment. Speak to our knowledgeable staff if not sure of your coverage.

One question we often hear is "My insurance company, WSIB Motor Vehicle Insurance or Physician have suggested another physiotherapy clinic but I would rather come to your clinic". Who decides? The choice is always yours. Some insurance companies have preferred provider agreements with certain clinics. Legally, it is your right to choose the person and clinic that provides Physiotherapy. This cannot affect the outcome of your claim.

To make sure our clinic can accommodate any specialized treatment please contact us directly.

Team members

Diane Fry, PT,BSc.PT, MCPA is the owner of Cornwall Regional Physiotherapy graduated from Queen's University in 1979 with her Bachelor of Science in Physiotherapy and has since provided physiotherapy services in Cornwall in a Rehabilitation setting, the acute care hospital on in and outpatients and in the private sector. She is a member of the Canadian Physiotherapy Association and the Ontario Physiotherapy Association from whom she received her 30 years of recognition certificate in 2010. She continues to take courses to help her keep current and meet the needs of her patients, the most recent course relating to osteoporosis and Shockwave Therapy.

Colin Jeeves , PTA,BSc.PT (Ret) graduated from McGill University with a Bachelor of Science in Physiotherapy in 1972 and completed post graduate studies in sports medicine and exercise physiology. He has provided physiotherapy services in Cornwall at an acute care hospital on in and outpatients, supervised physiotherapy students and provided in-service education. In 1988 he transitioned into the private sector and between 1974 and 1989 he was the physiotherapist for the Cornwall Royals hockey team. Mr. Jeeves choose to retire as a licensed physiotherapist in March 2008 and continue in the role of a PTA.

Feel confident you will be treated by committed and experienced staff one on one.

We do not have class or group treatments. There is no set treatment time. Each session is tailored to your needs at the stated fee schedule or program of care.

Our knowledgeable and experienced secretarial staff will help you with your booking and billing needs, helping you through all the red tape, reducing the stress, all while our professional staff helps you return to your optimal physical health.

Shockwave Therapy

    Shockwave Therapy has been around for many years, however previously the cost of the equipment was very expensive necessitating extremely high fees per treatment. These fees could range from several hundred dollars to over $1000 per treatment. With today's technology advancement newer equipment can be purchased at a reasonable price which allows us to significantly reduce the cost of this treatment making it a more affordable option to the majority of our patients.

    I have attended teaching sessions on Shockwave Therapy at the University of Toronto with lectures by Dr. Rob Gordon Orthopaedic Surgeon (Uof T) Past President World Shockwave Society ISMST ,Dr Lawrence Michell (ART Instructor) and Chris Broadhurst former Maple Leafs trainer.

    I feel confident that many patients will benefit from this new option available at Cornwall Regional Physiotherapy. Diane Fry, PT,BSc.PT, MCPA

    Shockwave Therapy helps to Accelerate Healing

    Why Shockwave Therapy?

    There are mild, if any side effects with this non-surgical treatment and it is available at a reasonable cost. Shockwave treatments are non-invasive and promote accelerated recovery of injured soft tissue, bone, heel and joint pain.

    What is a Shockwave?

    Shockwave is an intense, but very short energy wave traveling faster than the speed of sound. The basic technology involved with extracorporeal shockwave technology has been used for decades on millions of people. Therapy sessions are short and can provide relief of chronic pain and restore mobility. Relief typically begins about 72 hours following treatment. Typically 3-6 treatment sessions are required.

    Who is using Shockwave Therapy?

    World class institutions are using the same technology as Cornwall Regional Physiotherapy :

    Cleveland Clinic
    Johns Hopkins University
    Duke University
    University of Toronto
    McGill University
    Queen's University my Alma Mater

    Treatable Conditions

    Plantar Fasciitis/heel pain/heel spur
    Achilles Tendinopathy/Achilodynia
    Scar Tissue Treatment
    Radial epicondylitis (Tennis Elbow)
    Patellar tendonitis ( Jumpers Knee)
    Calcific tendonitis/supraspinatus tendon/RotatorCuff
    Tibial edge syndrome (Shin splint)
    Trochanteric tendonitis

    Benefits of extracorporeal Shockwave Therapy

    Non surgical treatment • are mild if any side effects • Accelerates healing • Affordable


    91% improved for Calcific Tendinitis (Journal-Jama)
    77% improvement for Tennis Elbow
    84% success rate Plantar Fasciitis (American Journal of Sports Medicine)
    80% or greater for Hamstrings

    8 times more effective for Hamstring Tendinopathy than regular Physiotherapy and Chiropractic treatment - The American Journal of Sports Medicine, 2010

    Radial extracorporeal Shockwave therapy significantly Improves pain, function, and quality of life - The American Journal of Sports Medicine, 2008

    Shockwave therapy can effectively decrease plantar fascia thickness as demonstrated objectively by ultrasound evaluation and significantly reduces patient-reported pain - Foot & Ankle International, 2012

    Physical Effects of Shockwave Therapy


    Physiological effects of Shockwave Therapy

    Increases cell membrane permeability.
    Cavitation (formation of vapor bubbles when pressure of liquid falls below vapor pressure) which causes an eroding effect in the adhesive scar tissue.
    Accelerates the demise of old & weak cells.
    Activates release of self defense Cytokines and free radicals.
    Increases blood flow transporting oxygen in & removing carbon dioxide which stimulates tissue healing.
    Breaks 'vicious circle' of increased muscle tone & pain by counter-irritation modulating GABAergicinterneuron's at the dorsal horn.
    Activates A-B fibers that inhibit transmission of pain signals. Closes pain gate!

    Minor Side Effects

    Swelling, redness, haematomas
    Skin lesions after previous cortisone therapy

    Side effects generally subside after 5-10 days.


    Coagulation disorders
    Use of anticoagulants (esp. Marcumar)
    Polyneuropathy (in the case of DM)
    Acute inflammations
    Children in growth
    Cortisone therapy up to six weeks before first treatment in the target area
    Over metal implants

    How many treatments are needed? How much does it cost?

    Shockwave therapy typically requires three to six treatments, 5-10 days apart for optimal results. Additional improvement can be noted with 2 weeks and up to 3 months after treatment.

    The treatments are provided by or under the supervision of a Registered Physiotherapist and are covered under 'physiotherapy' with most extended health plans. After a standard Physiotherapy consultation at $50.00 all treatment options will be discussed with you. If the decision is to proceed with Shockwave Therapy the initial treatment cost in addition to the consultation if done on the same day is $30.00 the cost of this service is $60.00 per treatment there after.

    Call your extended health insurance provider for more info.

    PLEASE DO NOT TAKE Anti-inflammatory OR ADMINISTER TOPICAL Anti-inflammatory (PENSAID ETC.) before treatment


    For more info call the clinic at 613-935-7018

MVA Rehabilitation

    Personal injuries from car accident trauma are common, and many times severe. Motor Vehicle Accidents may often result in lost work time and cause difficulties in dealing with day-to-day responsibilities and leisure time activities. After you've been injured in a crash, it's vital to get physiotherapy as quickly as possible. Many times, the effects of an accident can be delayed or appear subtle. Seek medical advice as quickly as possible to ensure you are adequately treated and protected for the future.

    How do I proceed with my MVA rehabilitation claim?

    How do you proceed if your injuries are related to a Motor Vehicle Accident (MVA)? First inform your car insurance provider of the accident and any injuries that you have sustained. Regardless of who was at fault for the accident, your insurance provider is responsible for making health and rehabilitation services available to you. Once you have a health claim initiated with your insurance provider we can take care of the rest. Call us to book an initial assessment. In this session your Registered Physiotherapist will assess your injuries, discuss with you a treatment plan and collect all the necessary information to complete the appropriate MVA insurance forms. In most cases treatment is also initiated at this time and follow-up appointments will be made, taking your schedule into consideration.

    In Ontario, according to The Insurance Act, cost for medical rehabilitation care due to car accident will be covered by insurance company either through Auto Insurance or Extended Health Care Insurance if applicable.

    At Cornwall regional Physiotherapy; our experienced administration team will assist patients and offer services in direct billing and handling complicated paper work through insurance company.

    Our clinic is officially licensed under the FSCO to be a direct billing clinic for MVA Clients.

    As with all our clients, our objective is to use all of our available resources to get you better as quickly as possible. Cornwall Regional Physiotherapy, 1217, Second Street West 613-935-7018

WSIB Workman's Compensation Insurance

    Ontario's workplace insurance system provides benefits and services to workers who have been injured at work. Workplace insurance is also called workers' compensation or WSIB.

    To qualify for workplace insurance benefits, you must meet the requirements set out in the Ontario law that governs workplace insurance. This law is called the Workplace Safety and Insurance Act, 1997.

    To apply for workplace insurance benefits, you must file a claim with the Workplace Safety and Insurance Board (WSIB) within the appropriate time limit. The WSIB is an agency of the Ontario government that administers the workplace safety and insurance system. If you file a claim, you have the right to get a copy of your file from the WSIB.

    You can file a WSIB claim for most kinds of injuries, as long as they are related to your work.

    What to do in case of an injury at work

    If you have had a workplace injury it should be immediately reported to your manager, you will have to fill out forms in order to get your treatment started. If Physiotherapy is recommended by your Physician, the Workplace Safety and Insurance Board (WSIB) will require a formal physician referral before therapy is approved. Once approved you can proceed to book an appointment with us.

    The process for WSIB approval begins with reporting the injury. Your employer will need to fill out a Form 7 and submit it to WSIB. The attending Physician will need to complete a Form 8 and also submit it to WSIB. After these two forms are received, WSIB will send you a Form 6, which you need to fill out and return when completed. All of the required forms can be found online. You have the option to either print or fill out the required forms. If the e-forms are used to submit a claim you can save yourself significant processing time.

    To access online forms go to Locate the workers tab on the toolbar at the top of the website page. Under "workers" within the blue box click on "forms". The following PDF'S are the most common forms:

    WSIB Worker Travel Expense Form.
    Worker's Report of Injury.
    (If you are unable to view these, please visit for the free Acrobat reader)

    You should contact WSIB weekly to check the status of your claim. Once you are approved, you will be assigned a nurse care manager and an adjudicator.

    On your approval you can then contact us for an assessment and the Physiotherapist will develop a treatment plan suited to your needs. WSIB will cover travel expenses to and from Physiotherapy. The travel expense form and instructions can also be found on the WSIB website under the workers/forms.

    If your injury is a re-occurrence, you should report it to WSIB right away. WSIB will send forms for you and your doctor to complete and return.

    CAUTION if treatment is necessary due to a workplace injury, it is important that you follow all the WSIB requirements. Not informing us at the time of your initial booking that it is a workplace injury, may result in your responsibility to cover all your accumulated fees if your WSIB claim is denied!

    When phoning Cornwall Regional Physiotherapy to set up your initial Assessment you will require the following information:
    • Date of injury
    • WSIB assigned claim Number
    • Referring Doctor
    If you have any questions on procedures we are here to help you please feel free to call us for info. 613-935-7018. For additional info. on WSIB guidelines and regulations please visit the WSIB website @

    The Cornwall Regional Physiotherapy clinic is also a provider for the following Worplace Safety and Insurance Board Services, and bills according to their approved rate schedules:
    • Acute Low Back Program of Care
    • The Shoulder Program of Care
    • Musculoskeletal program of Care

Laser Therapy

    Yes Cornwall Regional Physiotherapy uses modern laser treatment in conjunction with Physiotherapy treatments.

    We use Low Level Laser Therapy.

    Laser is Safe and effective! Laser penetrates the skin without a heating effect. Laser light directs biostimulative light energy to the body's cells which are converted to chemical energy to promote healing and decrease pain. Cornwall Regional Physiotherapy uses a Terraquant Low level Laser.

    Laser Therapy is often used if the Physiotherapist feels that it can benefit in your treatment plan.

    Cornwall Regional Physiotherapy has been providing high quality Laser Treatments for several years to many of our physiotherapy patients where conditions warrant and with no extra charge, unlike many clinics in Ontario that bill the patient a separate charge.

    For more info call the clinic at 613-935-7018

Physiotherapy that
starts at the door and
follows you home